AI receptionist + CRM for HVAC companies
Stop losing jobs to missed calls.
When your office can't pick up — after hours, on a roof, mid-install — Mako answers in a natural voice trained on your business, books the job onto your calendar, and texts the customer a confirmation. You get the lead on your phone before they can call your competitor.
One flat rate. No per-tech fees. 14-day guided trial — we set everything up for you.
Run your own numbers
How much are missed calls costing you?
Slide in your real numbers. This is revenue walking out the door — every month.
You're leaking an estimated
$33,264
per month to missed calls
≈ $399,168 / year
Recover this — get a free quoteBased on 40 calls/day × 27% missed × 35% that were real bookable jobs × $400/job × ~22 workdays. A deliberately conservative estimate — the real leak is often higher. Mako is one flat rate of $849/mo, typically less than one recovered job.
Flat monthly rate
No per-seat or per-tech pricing. Add your whole crew.
Answers in seconds, 24/7
After-hours, weekends, and overflow — no call goes to voicemail.
White-glove setup
We import your customers and train your AI. You change nothing about how you work.
Live this week, not this quarter.
No software migration, no five-week onboarding. Your team keeps working exactly as they do today.
Forward your missed calls
One setting on your existing business line sends no-answer and after-hours calls to your new Mako number. Your main number never changes.
The AI answers and books
It greets callers by your company name, captures the problem, name, number, and address, offers a time window, and books the job. Emergencies get flagged to your on-call tech.
Everything lands in one place
The call, transcript, customer record, lead, and appointment appear in your dashboard instantly — and you get a text the moment a new lead comes in.
The whole front office, in one system.
Built specifically for HVAC — not a generic CRM with your logo on it.
AI receptionist
Answers after-hours and overflow calls in a natural voice trained on your company — your services, your pricing, your service area. Every caller becomes a lead, not a voicemail.
Company-wide calendar
Every appointment across every tech in one scheduling view. The AI books directly onto it, so dispatch always sees the full picture and nothing gets double-booked.
Customer records that build themselves
Callers are matched to contacts automatically — job history, equipment notes, transcripts, and texts all live on one customer record. Import your existing list in minutes.
Automated appointment texts
Confirmation when booked, reminder the day before, and a review request after the job — sent from your own local number, with your wording.
Lead pipeline with dollar values
Every opportunity tracked from new to won, with estimated job values, so you always know what is sitting in the pipeline and what fell through.
Seasonal tune-up campaigns
Spring A/C and fall furnace outreach goes out automatically, tied to each customer's service history — the quiet-season revenue most shops leave on the table.
Customized to your company. Actually.
Most software hands you a template and wishes you luck. We build your instance around your business — then keep tuning it with you.
- Your AI knows your services, pricing guidance, service area, and booking hours
- Texts come from your own local number, written in your voice
- Your existing customer list imported for you — spreadsheets, ServiceTitan, Housecall Pro, QuickBooks
- A real person sets you up and checks in through your whole trial
Your 14-day guided trial
Free, and we do the heavy lifting.
Kickoff call. We import your customers, train your AI, and set up your texts. Your first after-hours lead usually lands this week.
Check-in calls to tune the AI's answers and your automations.
You've watched it book real jobs. Pick a plan or walk away owing nothing.
One flat rate. Longer terms cost less.
Everything included — the AI receptionist, the CRM, the calendar, the texting, the setup, the support. Unlimited users and technicians.
6 months
$849/month
Standard rate. A simple way to start.
12 months
$849/month
Or $807/mo paid annually up front.
Most popular
24 months
$749/month
Save $100 every month, locked for 2 years.
36 months
$699/month
Our best rate, locked for 3 years.
Every plan starts with the free 14-day guided trial. Plus applicable sales tax.
Find out what your missed calls are costing you.
Tell us about your company and we'll show you exactly how Mako would answer your phones — with a free quote and no commitment.